To learn more about the TechnoPlanet organization please visit technoplanet.com

This is a FREE online assessment tool to benchmark best business practices, exclusively designed for VARs, MSPs and ITSPs. The companies are evaluated in 12 key areas of business with about 200 questions to measure their best practices. Just answer as many questions as you can!

The system uses a powerful Business Intelligence AI algorithm that has been fine-tuned with data inputs from thousands of assessments done by VARs, MSPs and ITSP. As such, the system can benchmark and score the best business practices of the applicant to a very high degree. The questions were developed with the input of over 30 professional business coaches that truly understands the IT Industry. The system continually learns which data points best match to successful IT companies as we track progress and results based on every data point. As the system continues to learn and grow, we will be benchmarking companies by country, by size and by type.

Being a Best Managed Business has nothing to do with sales volume!  It is based solely on the best practices that are used to run the business. Every applicant will receive a score in each of the 12 areas as an indication of their business practices’ strengths and weaknesses.

If you are a VAR, MSP or ITSP, then you want be a well-managed business to maximise your profits, save time and improve efficiencies!

  • Customers prefer to do business with best-managed companies!
  • Employees are proud and want to work in best-managed companies!
  • Vendors and Distributors will do more for best-managed partners!
  • Best managed companies are more likely to succeed in the future!

Imagine what your employees, clients, suppliers and peers (family and friends) will think when they see a “Best Managed IT Companies Award” in your hands!

The new version of the dashboard will allow you to review and benchmark your results year over year. The system is compliant with all privacy regulations and is hosted by World-Class compliant data centre. Limited contact information and absolutely no transactional data is ever stored on the system. SSL secure connectivity is always maintained when you communicate with the system. Only summary scores are kept for you to compare your progress year over year.  Rest assured that your information will never be shared with any third-party organization for any reason whatsoever and the best practice for online security will always be exercised. You may also request the questions to be sent to you by e-mail so you can complete and send back to us by any other secure method that you choose. At anytime, you may request that your data be permanently deleted from our system.

Measuring your Best Business Practices may be something that truly matters the most to your company!  Ready to know how your best business practices compare? Put your company to the test! Remember the 50 companies with the highest scores will also win the Country’s 50 Best Managed IT Companies Award!

Want to learn how to improve your best business practices? Ask us about the Channel PartnerAlliance “mastermind” peer-groups.

Here is a very brief overview of the 12 areas in which we will be evaluating the applicants:

Do you have a written business vision and mission? Do you have a written strategy or business plan which has been bought into by all of the stakeholders, partners, suppliers, and investors in the business and is it being implemented to perfection?
Are you recruiting the right people in your business for all positions? Do you have proper written policies in place to mange and review performance? Do you have an employee conduct policy? Are you recruiting the right sales people, with the right skills, managing their performance effectively, providing them with the correct sales tools, and pointing them at the right target markets in line with your range of products and services?
Is your sales team properly using the CRM solution? Is your CRM solution well integrated with the appropriate sales process? What are your closing rates? Is you sales forecasting accurate? Do you have a sales quotation process? Are you consistently winning new customers from your key target list by taking a planned documented approach to the design of proposal documents, websites, brochures, case studies, press releases, price presentation, service and product descriptions, and contracts?
Do you have a comprehensive marketing strategy with an effective set of programs and tactics? Do you have a ROI measurement process in place of all your marketing programs? Is your web site effective? How many sales leads per month does your web site generate? Do you send regular e-newsletters? Do you follow up on your e-newsletters? Do you have a good social media strategy to build your thought-leadership?
Is your help desk working effectively with excellent call handling processes, effective performance measurement and is it delivering first time resolution in alignment with your SLA targets and with excellent customer satisfaction?
Are your automated services, measures and processes working well so that your technicians/engineers are all fully effective with minimum dead time, doing the work that you planned at the rates that you planned? Is your procurement processes efficient? Are your internal business tools and processes efficient?
Do you have carefully planned supplier strategy to ensure that you maximize their support, obtain investment into your business, and have the right portfolio of services and products with the right balance of supplier risk?
Do you add new products and services (either in house developed or sourced from a third party vendor) based on a clearly defined product development program?
Do you have systems, procedures, and policies in place to ensure that you create IP (Intellectual Property) that adds net worth to your bottom line and that your IP is adequately protected at all phases of product and service development, introduction and exploitation?
Are you billing effectively for all the services rendered? Are you collecting on time? Are you managing the profitability of each supplier? Do you manage your business from a financial perspective? Are you meeting projections? Are your financials on target with sales projections, profitability and cost management?
Are you an effective leader? Does your team believe that you are a good leader? Do you find ways to improve your leadership skills as well as those of your management team?
Do you monitor and survey your customers for their satisfaction levels? Are your customers satisfied with your performance? Are they referring prospects to you? How well do you know your customers?

All information provided by applicants is kept strictly confidential and are never disclosed outside of the authorized evaluation personnel. Only the company names of the top 50 winners are published to the public.